Frequently Asked Questions
Everything you need to know about our brushes, shipping, and guarantee.
Product Questions
What's the difference between nylon, steel, and combo bristles?
Nylon bristles are soft and safe for all pool surfaces including vinyl and fiberglass. Steel-tip bristles are more aggressive and ideal for scrubbing plaster, gunite, and pebble surfaces. Combo brushes give you both — nylon for gentle surfaces and steel for tough spots — in one brush.
Will steel bristles damage my pool?
Steel-tip bristles are designed for hard surfaces like plaster, gunite, and pebble/aggregate finishes. Do NOT use steel bristles on vinyl liners or fiberglass — they can scratch or puncture these surfaces. If you have vinyl or fiberglass, choose our Blue Nylon brush instead.
Should I get an 18" or 24" brush?
18" brushes are great for most residential pools and offer easier maneuverability in tight spots, around steps, and along waterlines. 24" brushes cover more surface area per stroke and are ideal for larger pools where you want to cut your brushing time. Many pool owners keep one of each.
What pool surfaces are your brushes safe for?
Our Blue Nylon brushes (18" and 24") are safe for ALL pool surfaces — vinyl, fiberglass, plaster, gunite, and pebble. Our Combo brushes and steel-tip brushes are designed for plaster, gunite, and pebble/aggregate surfaces only. Check the product page for specific surface recommendations.
Do your brushes fit my telescopic pole?
Yes. All True Blue Pool brushes use the industry-standard EZ-Clip handle attachment, which fits virtually every telescopic pool pole on the market. No adapters needed.
How often should I brush my pool?
We recommend brushing your pool walls and floor at least once a week to prevent algae buildup and calcium deposits. Brush more frequently after heavy use, storms, or chemical treatments. Regular brushing is one of the most effective things you can do to keep your pool clean.
About True Blue Pool
Are your brushes really made in the USA?
Yes — 100%. Every True Blue Pool brush is manufactured in the United States using American-sourced materials. We're proud to support American manufacturing and the skilled workers who build our products.
What is the 1-year bristle guarantee?
We guarantee that the bristles on your True Blue Pool brush will not fall out, splay, or degrade under normal use for a full year from purchase. If they do, contact us and we'll replace your brush — no hassle.
Why are your brushes more expensive than others?
Most pool brushes on the market are mass-produced overseas with the cheapest materials possible. The result? Bristles that fall out after a few weeks, handles that snap, and brushes that end up in the trash. Our brushes cost more because they're built with premium materials by skilled workers in the USA — and they last significantly longer. When you factor in replacement costs, a True Blue brush is actually the better value.
How are your brushes different from what I find on Amazon?
Most pool brushes on Amazon are imported from overseas with thin bristles, weak clips, and poor quality control. True Blue Pool brushes are manufactured in the USA with commercial-grade aluminum backs, reinforced handle clips, and dense bristle patterns that actually scrub effectively. We back every brush with a 1-year bristle guarantee — something you won't find on those $12 imports.
What is your return policy?
We offer a 30-day return window on unused brushes in original packaging. If your brush arrives damaged or defective, we'll replace it immediately. Our 1-year bristle guarantee covers manufacturing defects in bristles separately — see our Returns & Guarantee page for full details.
Orders & Shipping
Do you offer wholesale pricing?
We're focused on direct-to-consumer sales at this time. If you're a pool service professional interested in volume pricing, please reach out via our contact page and we'll be happy to discuss options.
Where do you ship?
We currently ship to all 50 US states. Orders over $49.99 ship free. Standard shipping typically takes 3-7 business days depending on your location.
Still Have Questions?
We're happy to help. Reach out and we'll get back to you within 24 hours.
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