Shipping Policy

Free Shipping

Orders totaling $49.99 or more ship free within the contiguous United States. Orders below this threshold are charged a flat-rate shipping fee at checkout.

Processing Time

Orders are typically processed and shipped within 2–5 business days. You will receive a shipping confirmation email with tracking information once your order ships.

Delivery Time

Standard shipping within the contiguous US typically takes 3–7 business days after processing, depending on your location. Expedited shipping options may be available at checkout.

Where We Ship

We currently ship to all 50 US states. We do not ship internationally at this time. If you're located outside the US and interested in our products, please contact us and we'll do our best to accommodate your request.

Order Tracking

Once your order ships, you'll receive an email with a tracking number. You can use this number to track your package through the carrier's website.

Shipping Damage

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage. We'll arrange a replacement at no additional cost.

Questions?

If you have questions about shipping, reach out at info@truebluepoolco.com or visit our contact page.